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Security Tips

At Flushing Bank, protecting our customers account information is a top priority. Criminals are relentless in their efforts to taking advantage of consumers and businesses, alike. Fraud-related scams are increasing as scammers look for opportunities to take advantage of the vulnerable, especially during times of emergencies or natural disasters.

To protect yourself and your information:

  •  Do not give out personal information such as account or social security numbers over the phone or in   an email.
  •  Do not click on links or respond to emails from unknown parties.
  •  Do not give out personal information over the phone even if someone claims to be from a bank or other organization with which you do business. Hang up and contact your bank or other institution directly to confirm the request is legitimate.

By following these simple tips, you can safely protect yourself and your personal information.

Protecting yourself from phishing attempts

One of the most common scams are phishing attempts. Phishing is when an imposter impersonates health organizations and businesses to gather personal and financial information. They might impersonate the Bank in an email, phone call, or text, asking a person to confirm their information or saying they have won something—and it might appear legitimate.

Here are some other common scams

  • Charity scams. Fraudsters seek donations for illegitimate or non-existent organizations.
  • Provider scams. Scammers impersonate doctors and hospital staff, claim to have treated a relative or friend and demand payment for treatment.
  • Bank/FDIC scams. Scammers impersonate FDIC or bank employees and falsely claim that banks are limiting access to deposits or that there are security issues with bank deposits.
  • Investment scams. Often styled as “research reports,” fraudsters make false claims about products or services of publicly traded companies.

Flushing Bank will never make or send unsolicited calls, emails, or texts asking you to provide personal information.

If you are contacted, never share any personal information, including:

  • Your verification codes, usernames, passwords or other online account credentials
  • Your social security, account numbers, debit/credit card numbers, or PIN

If you think you have shared your personal information or if you notice suspicious activity on your account, please contact us at 1-800-581-2889.

To read more on how to protect yourself, see the links below:


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