Email spoofing is the creation of email messages with a forged sender address. This is done by hiding the sender’s identity or faking the email address of another. Hackers understand that you are more likely to read a message from an address you know, so they will try to spoof an address and trick you into taking action that you would not normally take with an unknown address, e.g., opening the email, clicking on a link. The best advice we can provide is that if you are suspicious of an email, delete it. As a reminder, Flushing Bank will NEVER make an unsolicited contact requesting your user name, password, or other account information. If you do receive an email from Flushing Bank and you are not sure if it is legitimate, you can contact us at 800.581.2889.